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One of the non-numeric metrics in evaluating leadership is: Did you leave the place in better shape than when you arrived? On Mike Hamilton's performance report, that's an indisputable NO! Well, he did set in motion infrastructure improvements; however, at what cost -- damn near destruction of Tennessee Athletics. All one needs to consider is the non-renewal rate of long time season ticket holders, and the ever increasing cost of every athletic product or service.
The Tennessee Athletics Department can survive and even thrive if: 1. the money sports field products that create excitement in which fans want to participate (tall order with the advent of HDTV and HD Programming); 2. the money tightening UTAD has begun actually yields fiscal results and not accounting gimmicks; 3. there's a successful campaign to renew the loyalty of the long suffering fan base who will buy those tickets regardless of team records. Tennessee Fans, for many years, did that and funded the successive expansions of Neyland and constructed Thompson-Boling. Unfortunately, Mike Hamilton chased the all mighty dollar and, in the process, chased away many solid loyal-to-a-fault fans; 4. build a new loyalty from new fans who will develop their own love for all things Tennessee.
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